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ABOUT THIS ARCHIVE WEBINAR

Loan modifications continue to be an effective tool in the battle against real estate delinquencies, but they have to be utilized properly to avoid unnecessary risks. Modifications have always been an area of intense regulatory interest and this focus continues to increase as the volume of workouts continues to rise.

This unique webinar combines regulatory and credit union perspectives on the best ways to achieve an effective and compliant loan medication program. The current credit crunch is having a negative impact on many of your members and credit unions are in a unique position to assist them. Is your collections department ready to help both the member and the credit union weather the storm? From extensions, to deferments and re-aging, to refinancing and short sales, there are numerous ways to work with members during the "financial crisis". But, your staff needs to know when and how to use the tools effectively. This webinar examines the nuts and bolts of an effective real estate modification program as well as the regulatory framework for the best practices.

TOPICS & OBJECTIVES

Credit Union Perspective

• Explore ways to identify and engage troubled real estate borrowers
• From re-aging to refinancing: Understanding the basics of real estate modification options
• Guidelines for creating the most effective internal loan modification process
• Quality assurance aspects of real estate modifications

WHO SHOULD ATTEND
This webinar is beneficial for the loan, financial counselor, and collections departments at your credit union. The knowledge gained will help your credit union staff work with members who are having problems meeting their financial obligations on their mortgages.

For more program content information, call 800-356-9655, ext. 4249, or e-mail training@cuna.coop. For registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.

 

INSTRUCTORS
Melinda Love
As a regional director for NCUA, Melinda is responsible for the oversight of the chartering program for federal credit unions and the examination and supervision programs for all federally insured credit unions in Alaska, Arizona, California, Colorado, Guam, Hawaii, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Washington and Wyoming. Previously, Melinda served as a NCUA regional director covering seven mid-western states. Melinda also served as NCUA's deputy executive director, the principal advisor to the executive director on management and related matters, and the deputy director of the headquarters Office of Examination and Insurance.

David Reed
David is founder of CU Doctor and has nearly two decades of collections and bankruptcy experience representing both debtors and creditors. He is a former bankruptcy attorney, vice president, and general counsel for a large credit union.

ARCHIVE WEBINAR OVERVIEW
Archived CUNA Webinars enable staff to pick up new skills and keep up with daily responsibilities. Viewing a archived webinar will enable you to see and hear a presentation, questions of the instructor, and refer to handouts. You need only a computer with an Internet connection and speakers. If you have a computer projection screen, it's easy to provide this training to a whole roomful of staff! Use our 90- to 120-minute archived webinars as part of a full day of training by gaining knowledge and ideas at the webinar, then spend some time discussing how the new information applies to your credit union.

A single session archived webinar will be made available usually within 48 hours of the live event and a two session archived webinar will be made available within 48 hours of the conclusion of the second session. By registering for this archived webinar, you will receive unlimited access until the end date listed above. No access to this archived webinar is provided after the end date listed above.

CANCELLATIONS
The last day for cancellations was May 17, 2010. Substitutions are accepted anytime prior to May 18, 2010 at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing.