2010 eSchools

CUNA Succeeding in Member Sales eSchool

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May 5–26, 2010
Four classroom sessions held
11:00 a.m. – 12:30 p.m. Central Time
(12:00–1:30 p.m. EDT, 10:00–11:30 a.m. MDT, 9:00–10:30 a.m. PDT — Confirm the relative time in your area by visiting www.time.gov)


ARCHIVE OPTION AVAILABLE
Can't attend at this time? Click here for the archived version.


ABOUT THIS ESCHOOL

Learn how to fulfill the needs of your members, increase exposure to your credit union's products and services, and develop a successful sales culture. This eSchool will inspire new sales people, rejuvenate veterans, and help non-sales professionals become an effective part of the sales team. All employees need this training for projecting a professional image in your credit union with every member interaction.


Just interested in a specific session? Select individual sessions are available as webinars for only $219 each. Click here to see a list of related webinars you can register for.

 

May 5, 2010 Developing Outstanding Member Service
May 12, 2010 Inquiring & Listening for Member Needs
May 19, 2010 Linking Member Needs to Credit Union Service
May 26, 2010 Closing Member Sales With Confidence

For more program content information or to request a brochure, call 800-356-9655, ext. 4249, or e-mail training@cuna.coop. For registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.

Affiliation with CUNA/League is required for attendance.

 

TUITION
Registration Fee, Attendee: $795 per person
CUNA Council members receive a $100 discount.

 

WHO SHOULD ATTEND

This eSchool would be beneficial for anyone at your credit union wanting to learn how to excel in member service.

TOPICS & OBJECTIVES

INSTRUCTORS

CANCELLATIONS
The last day for cancellations was April 27, 2010. Substitutions are accepted anytime prior to the start of the program at no additional cost. Simply fax event and contact information, listing the new participant and who they will be replacing. Cancellation fees do not apply for free or complimentary programs.

For more program content information or to request a brochure, call 800-356-9655, ext. 4249, or e-mail training@cuna.coop. For registration questions, call 800-356-9655, ext. 4400, or e-mail reginfo@cuna.coop.



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