CUNA Regulatory Compliance eSchool: Update
Instructors

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Instructors

  Mary-Lou Heighes, CUCE

Mary-Lou has been involved in the credit union movement since 1989. She has been involved in all areas of credit union operations: general operations, marketing, collections, lending, and compliance. She is a Credit Union Compliance Expert (CUCE) and is president of Compliance Plus, Inc., which provides strategic planning, training, compliance, and consulting services to credit unions. Mary-Lou was the senior research and information consultant for the California/Nevada Credit Union League for seven years, and since founding her company in 2000, has provided training for credit unions and leagues around the country. Prior to her tenure at the league, she spent five years at a credit union.


  Woody Hodgdon, CUCE, BSACS

Woody is a CUCE and is the national compliance manager for Addison Avenue Federal Credit Union (Formerly HP Employees FCU) in Palo Alto, California. Addison Avenue FCU serves Hewlett Packard and Agilent Technologies employees in the United States and Puerto Rico as well as some other related employers. Woody's department includes a staff of 28 credit union employees from various functional areas around the country, who spend up to 20 percent of their time doing compliance related work. Prior to accepting his current job, Woody spent 17 years at HP Rocky Mountain Federal Credit Union in Loveland, Colorado where he managed both the collections and compliance departments. He spent three years as an agent for CUNA Mutual in northern Colorado prior to starting his management career with credit unions.


  Bruce Jolly

Bruce, a former CUNA Washington counsel has been actively involved in legislative and regulatory changes affecting credit unions since the 1980s. He was actively involved in truth-in-lending reform, electronic fund transfer rule implementation and a host of other mission critical rules and regulations. He has been a fixture in compliance training for credit unions, written on compliance topics extensively, and recently formed Reed & Jolly PLLC with David Reed to make their combined experience readily available across the United States. He serves as outside counsel to the National Association of State Credit Union Supervisors and is admitted to the state bars of North Carolina, Virginia, the District of Columbia, and Maryland. Bruce thinks the key to compliance training is to make the topic understandable using concrete examples of compliance concerns to illustrate the points being made.


  Bill Klewin

Bill is vice president and staff director of the Lending Lab in the Lending Services Enterprise for CUNA Mutual Group. He joined CUNA Mutual Group in 1986 as assistant counsel specializing in consumer legislation and consumer lending.

Before joining CUNA Mutual Group, Bill maintained a private practice, concentrating on commercial and business law. Bill is a regular contributor to Credit Union Magazine on lending and regulatory compliance and is a frequent speaker at credit union conferences. Bill is a member of both the Wisconsin and American Bar Associations.


  Tyler F. Parker

Tyler is a nationally recognized speaker on financial institution operational and compliance topics, who over the last fifteen years has taught compliance programs for 45 Credit Union Leagues, the Credit Union National Association (CUNA), the National Credit Union Administration (NCUA), and numerous credit unions and banks.


  David Reed

David, founder of CU Doctor, is an author, consultant, and nationally recognized speaker. He has nearly two decades of collections and bankruptcy experience representing both debtors and creditors. He is a former bankruptcy attorney, vice president, and general counsel for a large credit union.



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